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Our brand strategy and positioning process helped to focus in on speed, compassion and local expertise as the core elements for them to build their brand around and create standout. These were brought to life in a dynamic and high-impact brand design, that allows for great flexibility and impact amongst their audiences. To compete in the digital space, we created a bespoke interface, focused on the user needs and streamlined journey to first contact enquiry and conversion. We designed end to end customer experience of the service that reflects the brand values and builds confidence and trust at each touchpoint.

30/01/2019

Celeste

Categories

Our brand strategy and positioning process helped to focus in on speed, compassion and local expertise as the core elements for them to build their brand around and create standout. These were brought to life in a dynamic and high-impact brand design, that allows for great flexibility and impact amongst their audiences. To compete in the digital space, we created a bespoke interface, focused on the user needs and streamlined journey to first contact enquiry and conversion. We designed end to end customer experience of the service that reflects the brand values and builds confidence and trust at each touchpoint.